We're app of the year winners

The GoodShape app, which is the heart of our collaboration, serves as a lifeline for employees to manage their wellbeing and work absences. It offers a tailor-made back-to-work program that supports healthy returns to the workplace, direct access to clinical staff, and a wealth of health and wellness content. With a staggering 42 categories of clinical content, 374 unique wellbeing activities, 31,000 words of medical advice, 26 demonstration and exercise videos, and full medical profiles, the app is a comprehensive resource for users. And the 24/7 chatbot, always ready to engage and assist, enhances the overall in-app experience.

This success story represents the synergy between partners, agencies, and software providers. We worked closely to deliver a unique app solution that stands to benefit thousands of users worldwide, offering support for their health and wellbeing in the workplace.

James Arquette, Chief Product Owner at GoodShape, was particularly impressed with The Distance’s documentation. He praised our comprehensive and detailed feature document, which included every piece of text on every screen of the app. It’s testimonials like these that remind us why we do what we do, and the value of our meticulous approach to our work.

Our commitment to innovation and user experience led us to introduce a trusted chatbot technology from EBM, replacing traditional form-based data collection with a chat-bot interface. This humanised the process and made the app much more engaging for users.

The partnership continues to evolve, and we are now collaborating with Terra to integrate health and fitness data from various third-party sources into the platform. This will further enhance GoodShape’s ability to provide employees with the best advice and support during any absence from work.

The GoodShape app has not only resonated with users but has also exceeded all of its objectives. As a result, our partnership has outlined a 12-month roadmap for new features and has increased project budgets to ensure a continually improving product. We are dedicated to pushing the boundaries of user engagement through intuitive, humanised, chat-based interfaces.

For us at The Distance, this project has been an excellent opportunity to showcase our technical expertise and customer service. By introducing two other technical suppliers, we’ve demonstrated what success looks like when companies appreciate each other’s expertise.